When is the Best Time to Upgrade?

Square 9® Softworks prides itself in delivering value for your support dollar. Our adoption of Agile Software Development principles allows us to pursue a commitment of continuous product evolution for our customers. These efforts translate into typically 3-4 "point" releases each year or as in the case of 2011, 38 new feature enhancements.

Understandably we receive steady inquiries from customers asking whether they should upgrade with each release or whether it's better to sometimes wait. Given that upgrading your SmartSearch installation takes time and possibly money to apply (depending on who is applying the update), it is certainly a question that deserves your careful consideration. As a result we felt we should detail how upgrades actually work and some of the factors that could impact your decision.

Click here to learn about your best options.

Best regards,

Scott Worroll
Marketing Manager

Construction Company Increases Information Access Times while Improving Customer Service

The Contracting Industry is certainly not without its paperwork. Just ask Cherry Hill Construction, specializing in site work demolition and Asbestos abatement. Cherry Hill Construction is a family owned and operated company which has served the Connecticut market for more than 50 years.

On any given day Cherry Hill Construction will process hundreds of transactions consisting of a variety of documents including; Order Tickets, Delivery Tickets, Pick Up Tickets and of course the payment record. All of this paperwork needs to be accessible for servicing customer accounts but it also needs to be retained for 7 years as mandated by the IRS. The process for managing all of this paper in the past was to simply bundle each day's work into packets which would be boxed by the month for future reference.

Solution Profile:
Business: Construction
Company: Cherry Hill Construction
Objective: Increase information access while improving customer service

Click here to see how quickly Cherry Hill Construction is able to respond to customers.

Sneak Peek into v3.2.3

New Export Options

SmartSearch 3.2.3 which is scheduled for release on 12/1 introduces new options for exporting document including automated conversion to PDF on output (with or without annotations) and naming the exported file by a specified field value. These features are handy in a variety of applications where documents are to be shared with users outside the system including vendors or customers.

CAD Support

SmartSearch 3.2.3 also now supports the viewing of AutoCAD documents in DWG and DXF formats. Drawings containing multiple layouts are represented as multi-page documents. The CAD drawings are read as rasterized images which can be manipulated using any of the standard viewer features including zoom, pan, annotate and sign. CAD drawings may also be launched for editing, exported to PDF, or exported to its native format.

Stay tuned for additional functionality coming soon in v3.2.3.

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