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Square 9® Softworks September Newsletter
    NOTES FROM THE 9
  Letter from the editor

TECH TIP

New Content Re-Index Utility

Would a design or architecture change affect your full text indexed documents? How could you implement this change without re-indexing all of your documents?

The team at Square 9® has released a new utility in SmartSearch v3.2.2 that can ease your growing pains. This utility is a handy tool for re-indexing text based documents that have been saved to an archive previously but were not designated as Full Text Records. It is also invaluable in the event of a content index corruption resulting from a system failure. Previously these events have resulted in the administrator exporting the documents and re-importing them to rebuild the archive with a full text index.

Click here for the 4-step guide to re-index your archive

Square 9® Facebook Page
LIKE IT FOR A CHANCE TO WIN A FREE PLUSTEC SCANTAG SCANNER TODAY!

Have you visited the Square 9® Facebook page yet? Have you seen the photos and videos from the many events we support? Here's how to keep up-to-date with everything at Square 9®.

The Square 9® Facebook page is a great place to stay up on the latest and greatest news. We are regularly posting information relating to product updates, news releases, training sessions, and informative webinars. Give us a "like" to stay in the know.

By "liking" our Facebook page, you are automatically entered for a chance to win a Plustec ScanTag scanner! Give us a "like" today and we will announce the winner in our November newsletter.

Like the Square 9® page today.

Social Networking

Make sure to follow us to receive the latest and greatest news from Square 9® as it happens.

                

BTA Fall Colors Retreat
Waynesville, NC Oct. 21-22

Office Equipment Dealers - Don't miss BTA Southeast's annual fall district event, The Fall Colors Retreat, which is open to BTA members and non-members alike. This event will feature a round-table discussion and three education sessions led by industry leaders, providing insight and strategies that can help any office technology dealership reach new heights.

Dealers will be able to participate in networking events that will allow them to connect with their peers, including a welcoming reception and a dinner. There will also be plenty of time to visit with exhibiting sponsors.

Click here to view the flyer.

Let us know what you think! Send your comments or questions to marketing@square-9.com.

©2011 Square 9® Softworks. All rights reserved.

 

Milestones on the Forum

Since the launch of the Support & Developers Forum just a few months ago, the site has quickly exceeded more than a 1,000 posts, 500 members, and 300 topics. It has been exciting to see the Forum quickly become the "go to" location for sharing information on a wide variety of subjects. What makes it even more exciting is the collaborative efforts being shared not only SmartSearch users, but also field engineers and, sales teams and system administrators as well.

The Support & Developers Forum is an information portal that gives SmartSearch users unprecedented access beyond Square 9 internal resources; it also connects you to the SmartSearch user community at large. The Support & Developers Forum provides a centralized portal to four areas for shared information access:

• Software Support Requests
• Service Packs & Hot Fixes
• Custom Development
• Knowledgebase

We encourage all partners and customers to visit the Support & Developers Forum today and register for access.

Best regards,

Scott Worroll
Marketing Manager

SmartSearch Helps Rebuild from Natural Disaster

Documents are truly the lifeblood of any information-intensive businesses. For these companies, managing documents electronically can be a lifesaving business practice, as a prominent Maine medical billing company discovered -- quite by accident.

After a fire destroyed the offices of Medical Reimbursement Services and many of its medical records were severely water-damaged, including those it was storing on behalf of clients, the company realized it needed to find a more secure way to retain documents. Affordable, easy to use and extremely reliable, SmartSearch is enabling the company to manage these critical records safely and is helping to streamline its business operations.

Solution Profile:
Business: Medical Billing
Company: Medical Reimbursement Services
Objective: Safely restore fire-damaged records; streamline key business processes

“I would recommend SmartSearch to any organization looking for an affordable and painless way to eliminate paper documents and manage important records more efficiently and securely. SmartSearch has given us real peace of mind. We are no longer worried about misfiling or losing records that are critical to our clients and to the survival of our business.”
- Diane Tanerillo, President, Medical Reimbursement Services

Click here for the full story on how SmartSearch helped rebuild from the ashes.

Security, Security, Security; SmartSearch Peace of Mind

For many SmartSearch users, document security is a paramount concern. Understanding how documents are secured and the tools available for securing databases, archives, and records was a subject we felt would be best addressed through a documented offering. The result is a new white paper entitled The SmartSearch Security Definition Guide by Brent Wesler, Square 9®'s Vice President of Business Development.

Whether you are a new user of SmartSearch looking to better understand document security parameters or an experienced administrator reviewing recent upgrades to our security model, this paper offers something for everyone.

Click here to download the SmartSearch Security Definition Guide from the Support & Developers forum today.

EVENT SCHEDULE
Upcoming webcasts & events

Minimizing Data Entry with Data XChange
• Reseller focused advanced training series
Sept 29, 12:00p-1:00p
Register now
Square 9® Technical Training
• Reseller training in New Haven, CT
October 3-5, 2011
Sold out
Square 9® Sales Training
• Reseller training in New Haven, CT
October 6-7, 2011
Sold out
SmartSearch Information Session
• Introductory webinar to document management
Oct 7, 2:00p-3:00p
Register now
Square 9® FreeForm; Live Forms Designer
• Introductory webinar to document management
Oct 21, 2:00p-3:00p
Register now
BTA Fall Colors Retreat
• Open to BTA members and non-members
October 21-22, 2011
View flyer
Square 9® End User Training
• End user training in New Haven, CT
November 8-9, 2011
Register now
Square 9® Technical Training
• Reseller training in New Haven, CT
November 15-17, 2011
Register now

129 Church Street • New Haven, CT • 06510
(p) 203.789.0889 • (f) 203.789.8958 • (e) marketing@square-9.com • (w) www.square-9.com