DataMerge Services o Square 9 DataMerge Services is designed to provide customers a way to leverage the back-end database tools available from most RDMS platforms like SQL Server and Oracle. Our service allows triggers, transformations, data movement to be created to allow for validation, error checking, selecting of data for use in other applications as well as updating and deleting of records directly from the back-end database repository. System "Health Check" Services o Despite careful planning, certain changes can significantly impact the stability and overall efficiency of your system. These may include sudden staff reduction, introduction of a new type of form or document, a change in a daily work routine or having your network hardware become obsolete. System Check Services provide a mechanism to help adjust changes within the enterprise and keep your solution running at optimal level. Business Process Improvement Services o Business process workflow is how work gets done. Productivity is measured in how efficient the business process is executed. We offer a tailored action program to meet the growing need for workflow analysis and deployment. Our consultants will work with your project team to analyze the current business processes, recommend enhancements through reengineering daily work routines Implementation Services o Implementation is the execution part of any engagement. Our consultants have been engaged on thousands of projects over the years, so our extensive knowledge runs deep. Services typically include: general database design, setup and roll-out. Deployment services include planning, installation, and training services that ensure your document management solution installation is successful. System and Database Design o The first step to any document management project is to define the architecture and database design. A well thought out action plan is critical to the success and performance of any system. Included in this service is a complete database design study to properly define those business units that will be involved, priorities and how that will affect overall design and functionality of your document management system. Project Management o If engaged to perform project management work, our services team starts with PMP certification and a methodology to control all aspects of project delivery. Each customer gets a complete GAANT chart detailing timelines, deliverables by resource as well as a complete comfort level that your project is on time and in budget. We will manage all aspects of the implementation, including: initial scope of work to development of custom integration to final product installation and support. Analytical Studies Document Strategy Assessment o Companies are realizing that managing and automating paper based documents offers huge savings in productivity, compliance and regulatory environments. A document strategy is the "blue print" of a proceduralized process that charts the flow of documents between end users, departments and the corporation according to the stages of its lifecycle, including information capture, management, distribution and storage. Understanding and assessing that "blue print" is the first step toward improving productivity and reducing cost within your organization. We will work with your project team to identify how documents are captured, managed, retrieved, stored and retained. Every process is associated with a set of documents whether you’re an accounts payable department or law firm. This assessment will unite business processes, documents and automation into a cohesive document strategy. Findings & Recommendations Report o Engage Square 9 professional services to analyze the business problem and present a particular solution. Additionally, this engagement would be to analyze and make recommendations on general system implementation and rollout as well as addressing the following topics: hardware & software requirements, customization, workstation rollout, network topology, load balancing, disaster recovery, bandwidth, storage, etc. Workflow Analysis o Business process workflow is how work gets completed. Productivity is measured in how efficient the business process is executed. We offer a tailored action program to meet the growing need for workflow analysis and deployment. Our consultant will work with your project team to analyze the current business processes, recommend enhancements through reengineering daily work routines. The defined processes will then be mapped and integrated into the BPM product of choice. Development Services Integration o Integration means many things in the context of document management. Square 9 professional services can integrate just about any application to one another or to the SmartSearch system. Using state-of-the-art SOA based technology from OpenSpan, our consultants can integrate desparete line of business systems that run on: web, Windows, Java Swing and AWT, DOS, terminal emulators as well as UNIX VT100. .Web Development o Develop custom applications built on the Microsoft .Net Framework as well as creation of business web sites