Telephone: 203-789-0889 (Select Option 2)Email: support@square-9.com

Support

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Support & Developers Forum:

http://forums.square-9.com Click here to launch the Support Queue Web App

The Support & Developers Forum is an information portal that gives Square 9 customers and resellers unprecedented access not only to our internal resources but also to the user community at large. The Support & Developers Forum provides a centralized portal to four areas for shared information access:

  1. Software Support Requests

    Access to this forum provides online support for general SmartSearch questions. The forum is monitored Monday – Friday between 8:30a and 7:30p EST by the S9S Support & Development teams but also provides 24/7 access to the community at large.

  2. Service Packs & Hot Fixes

    Looking to find access and up to the minute updates on Service Packs & Hot Fixes. This forum contains invaluable information on all new SmartSearch releases.

  3. Custom Development

    Get access to free custom utilities and solutions for SmartSearch made available by the S9S development team and our partners or create discussions and postings on solutions worthy of being brought to the community’s attention.

  4. Knowledgebase

    Most visitors start by accessing our complete library of product documentation. From there you can expand your expertise with comprehensive articles and tech briefs or share your own discoveries with the SmartSearch community through online posts.

We encourage all customers and resellers to visit the Support & Developers Forum today at http://forums.square-9.com and register for access.

Technical Details