Enterprise Content Management Software (ECM)

In the fast-paced world of modern business, managing documents and data efficiently is crucial for success. As your business grows, so does the challenge of managing an ever-growing volume of documents and information.

GlobalSearch Enterprise Content Management (ECM) software takes the paper out of work, efficiently organizes, and securely stores all your documents in a single, searchable, permission-based data repository, ensuring effortless retrieval and virtually limitless storage capabilities.

Our Fastest Solution Yet

Introducing GlobalSearch Go

GlobalSearch Go is an easy to use, login-free, and scalable platform that gives users the ability to:

  • Built on next generation web technology
  • Host thousands of users simultaneously
  • Call on documents with unprecedented speed and simplicity
  • Easy to understand interface in a dashboard presentation
  • Provides the option to provide read-only guest access to documents in a much more efficient way.

GlobalSearch Go has provided licensed users with convenient access to documents, but with the help of next generation technology, this promise can be extended to users outside of your organization;

  • Customers
  • Vendors
  • Taxpayers

Enterprise Content Management Software: Improved business flexibility and efficiency for your organization

ECM software from Square 9 Softworks is available in the cloud or on premise to let you work the way you want. GlobalSearch ECM provides everyone in your organization with easy access to all the information they need to make business decisions, complete projects, collaborate, and perform their jobs efficiently.

By automating previously manual processes, reducing compliance penalties, minimizing storage needs, and reducing postal requirements, you’ll see a serious reduction in costs.

Simplifying repetitive, mundane tasks allows your employees to use their time for more challenging and stimulating projects.

With encrypted transit and storage, permission-based access, and SOC 2 and HIPAA compliance, your documents will be safe and compliant.

Have access to critical information immediately after a disaster or during a pandemic from any location with recovery options for both cloud and on-premise solutions.

How our ECM software solution improves your business processes:


Set up

The QuickStart Application Builder reduces the time to set up GlobalSearch with predefined solution templates that automatically build out Archives, Fields, Searches, and more for your business application.



Simplify compliance and protect against unauthorized access with a robust security model, even when you’re on the go.



Give your staff immediate, permission-based access to vital information via a centralized repository for all your business content.



Easily design well-defined processes that enforce business rules, set escalation schedules, and systemize manual tasks like notifications and approvals.



Protect your organization, define policies and procedures and enforce business rules with workflow software that tracks related activity and keeps your organization compliant.



Integrate and collaborate on cross-functional documents with your existing business applications to share extracted data or create portals for content access.

  • Proven Track Record: With years of experience and a satisfied customer base, Square 9 is a trusted name in the ECM industry.
  • Scalability: Our ECM solutions can grow with your business, accommodating your evolving document management needs.
  • Exceptional Support: We provide top-notch customer support to assist you every step of the way
Customer Success Stories

GlobalSearch® Proved to be the “Korrect” Choice for Paper-Based Plumbing and HVAC Company

Celebrating more than 65 years in service, Korrect Plumbing, Heating & Air Conditioning delivers a wide range of services from drain cleaning to furnace maintenance, bathroom remodeling and more. Voted the Best of Dayton, Korrect and its fleet of 40 service trucks is the leading provider of plumbing and HVAC services throughout Western Ohio.

Now that GlobalSearch has made the search and retrieval process so simple, we are able to reposition some employees to areas where their attention is needed, opening up time for them to focus on projects that are more important. Tasks within every department are now completed faster, but our biggest benefit is the accessibility. There’s no more searching for a particular invoice in the file room!

Korrect Plumbing, Heating & Air Conditioning

Enterprise Content Management FAQs


What is Enterprise Content Management (ECM)?


Enterprise Content Management is the digital organization of your business documents allowing for smarter, simpler, secure access to your information.


What is the difference between ECM and document management?


Enterprise Content Management is a broader concept that encompasses the entire lifecycle of digital content. ECM focuses on organizing, storing, and managing all types of content to facilitate collaboration, compliance, and information retrieval.

Document management, on the other hand, specifically deals with the organization, storage, and retrieval of documents within an organization. It is a subset of ECM.


Who uses ECM?


All organizations looking to streamline business processes and increase productivity can use ECM. Content management systems reduce costs and boost efficiency across common tasks performed in accounting, human resources, legal, sales, marketing, and compliance.


Why is Enterprise Content Management important?


Enterprise Content Management (ECM) supports remote work, team collaboration, and business continuity in the event of a natural disaster, pandemic, or power outage. Store information properly to reduce inefficiency and the potential leak of crucial data to ensure the security of the organization’s critical information.


How difficult is setting up an ECM solution?


Out of the box, ECM solutions take time and careful planning to implement, but Square 9 offers a variety of proven pre-built, downloadable solutions for several industries that can be effortlessly implemented within a day.

Don’t start from scratch: we have pre-built solutions that let you get started in just one day.

Digitize core business processes to accelerate productivity, increase transparency, and save money. Our pre-built solutions are designed to be quick and easy to implement, so you’ll be up, running, and trained in just days without disruptions to your existing processes.

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