We Take the Paper Out of Work

Paper-based work is soul-crushing, profit-sapping, and an anchor on individual, team, and organizational productivity. Paper literally smothers innovation, creating a competitive disadvantage. Founders Stephen Young, Brian Banet, and Tony Bishop saw the potential for a new kind of software company focused on driving out paper-based inefficiencies in core business functions, and so Square 9 was born. From its days as an early incubator project in 2005 to its current position as a leading intelligent document processing platform, we’ve never stopped innovating, and we never will.

More than 3,000 organizations in the U.S. rely on Square 9 to provide a platform for intelligent document capture, indexing, search integration, and business process automation. Let’s take the paper out of work together!

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Innovating for the future

Our Story

From our humble start at a coffee shop in New Haven Connecticut’s historic 9th Square district, Square 9’s founders saw a unique opportunity to democratize the market for Enterprise Content Management software. Previously only affordable to large enterprise corporations at that time, we envisioned a way to bring ECM solutions that scaled up and down to all customers, allowing small and medium-sized companies to benefit as well from digital transformation.

Now, with a growing multinational market and a constantly expanding team of industry professionals, Square 9 Softworks continues to push the boundaries of what our solutions can do while even further revolutionizing the ECM industry. With the launch of our cloud hosted Solutions Delivery Network in 2020, Square 9 introduced the concept of predesigned, industry proven applications that serve as the foundation for your digital transformation strategy; regardless of organizational size. From the smallest company to the largest corporation, our goal is to simplify the process of digital transformation like never before while removing any and all obstacles to business automation.

2005

Incubated in New Haven’s 9th Square District

Division created to focus on the standalone solutions for document management.

2006

200% Customer Growth in Six months!

Due to the exponential growth in the ECM line, Square 9 incorporates to focus on building these popular tools

2009

OVERALL 5-STAR RATING

Received Fall Pick Award, Document Management Solution from Buyer’s Laboratory, Inc. (BLI)

2011

OVERALL 5-STAR RATING

Pick of the Year, Outstanding SMB Document Management Solution Buyer’s Laboratory, Inc. (BLI)

2013

FASTEST GROWING COMPANY IN CT

Marcum Tech Top 40 Award: Top 10 Fastest Growing Company in CT

2014

FASTEST GROWING COMPANY IN CT

Ranked 10th on Inc.’s Top Connecticut Companies and Inner City 100 Icons of Industry Growth Award

2015

RISING STAR AWARD

ABBYY Technology Summit Rising Star Award and Voted Best Software Developer Cannata Report

2019

BEST SOFTWARE DEVELOPER

Inaugural award winner of “Best Software Developer” from The Cannata Report

2020

Decades of experience in solution delivery led to the SDN

Introduced the Solutions Delivery Network (SDN),  a growing library of pre-built, downloadable solutions for quickly capturing, storing, protecting, and retrieving information.

2021

GlobalCapture in the cloud allowed for a complete digital transformation cloud solution

Added GlobalCapture Cloud Transformation Services giving customers a capture automation solution for cloud computing

2022

KEYPOINT INTELLIGENCE CHOOSES SQUARE 9 SOFTWORKS

GlobalSearch® Receives 2022 Pick Award for Outstanding Business Process Management Solution

Industry Recognition

Most Loved Software on TrustRadius for 2024

Recognized by G2 as a Leader in Enterprise Content Management (ECM), Business Process Management, and Optical Character Recognition (OCR) for Winter 2-24

Recognized by TrustRadius as Best Feature Set for 2023

Recognized by G2 as a Best Results in Document Management for Winter 2024

Recognized by Capterra as Best Ease of Use in OCR

In the Leader quadrant in the ECM Americas Regional Grid for Winter 2024 on G2

In the High Performer quadrant for Small Business in the ECM, OCR, and BPM Americas Regional Grid for Winter 2024 on G2

Recognized by TrustRadius as Best Value for Price for 2023

Recognized by G2 as a Momentum Leader in Document Management, Enterprise Content Management (ECM), Business Process Management, and Optical Character Recognition (OCR) for Winter 2024

In the High Performer quadrant for Mid-Market in the OCR Asia Pacific Regional Grid for Winter 2024 on G2

#1 fastest growing software company in Connecticut by CTC

Recognized by G2 as Best Support for Small Business in Optical Character Recognition (OCR) for Winter 2024

Recognized by G2 as Easiest To Use for Small Business in Enterprise Content Management (ECM) for Winter 2024

Recognized by TrustRadius as Best Relationship for 2023

In the High Performer quadrant in the Online Form Builder, OCR, Onboarding and AP Automation Americas Regional Grid for Winter 2024 on G2

In the High Performer quadrant in the ECM India Regional Grid for Winter 2024 on G2

Recognized by G2 as a Leader for Small Business in Enterprise Content Management (ECM) for Winter 2024

Recognized by Capterra as Best Value in OCR

Recognized by G2 as Easiest To Use for Mid-Market in Enterprise Content Management (ECM) for Winter 2024

In the High Performer quadrant for Mid-Market in the Online Form Builder, OCR, Onboarding and AP Automation Americas Regional Grid for Winter 2024 on G2

Received prestigious 5-star rating in 2015 from Buyer’s Lab

Recognized by G2 as High Performer for Small Business in OCR and Business Process Management for Winter 2024

Recognized by G2 as High Performer in Document Management, AP Automation, and Onboarding for Winter 2024

#1650 fastest growing company in America on Inc. 5000 list

Recognized by G2 as Best Relationship for Small Business in Enterprise Content Management (ECM) for Winter 2024

Recognized by G2 as Easiest To Do Business With for Small Business in Enterprise Content Management (ECM) for Winter 2024

Recognized by G2 as Best Content Management Products for 2023

Recognized by G2 as a Leader in Enterprise Content Management (ECM), Business Process Management, and Optical Character Recognition (OCR) for Spring 2023

Recognized by G2 as a Leader in Enterprise Content Management (ECM) for Summer 2023

Recognized by G2 as a Leader in Enterprise Content Management (ECM), Business Process Management, and Optical Character Recognition (OCR) for Fall 2023

Culture & Careers

The Square 9 community takes pride in our work and is continuously striving to produce the best AI-powered intelligent document processing platform on the market. As a young, vibrant, and FUN company— Square 9 employees know how to work hard while enjoying themselves along the way.

This lighthearted but dedicated attitude has led to phenomenal growth as a community and a company. We may play the occasional game, but we also deliver game-changing solutions every day.

Our customer’s success is ours.

Paper-based work is inherently inefficient.

We’re here for the long term.

Respect for employees, customers and partners drives everything we do.

Join a growing team where you can flourish alongside collaborative colleagues & dedicated leadership

Square 9 Softworks is looking for motivated and talented people to share in our tremendous growth. If you’re looking for a position with unlimited advancement potential that allows you to develop your skills while creating solutions you can be proud of, Square 9 is the place for you.

We don’t mean to brag, but it’s great here!
  • We’re changing the world of business automation
  • Square 9 is the land of opportunity (triple-digit growth in the last 5 years!)
  • We love what we do, and we’re passionate about our industry
  • We actively promote from within, creating robust career paths
Current career opportunities

As a Support Engineer at Square 9, you will provide Level 2 and 3 support for customers and re-sellers deploying next generation document and content management solutions.

Apply

The Implementation Specialist I position is an entry level position for technically minded individuals that enjoy software delivery, database platforms and business process improvement.

Apply

Our old, paper-based contract workflow process had many snags – lost documents, unknown status, incomplete signatures, and no tracking of milestone dates. Square9 allowed us to easily design a system that mirrored our workflow, provided easy ways to upload documents, and most importantly – uses automatic reminders of milestone events based on dates in the actual contract. We are very much looking forward to its full implementation as our employees get used to navigating a new system and have every confidence that it will create great efficiencies for the organization!

Kat Haas

Elder Care Alliance

During the first year of our partnership with Square 9, we have implemented 10 new workflows that have substantially improved efficiency across our organization. Our after school program now offers online applications for parents, our maintenance department processes all work requests, and in response to COVID-19, case managers were able to remotely submit electronic requests for client financial assistance.

Joseph Hogberg

Business Process Manager, PS Industries Incorporated

GlobalSearch has saved our company from paying expensive fines and hours upon hours of work. We no longer lose files or misplace paperwork. I cannot imagine doing Human Resources anywhere without GlobalSearch. When someone needs information on an employee there is no longer the frustration of trying to find the document. I can’t imagine how much money and time we have saved.

Teresa Sherwood

Implementing GlobalSearch was very successful, and we did achieve the business value we had anticipated. This may be the first time in my professional career that I got exactly what I paid for.

Russ Hoehn

Now with Square 9’s solutions, we have the ability to set up automatic emails that can go directly to the intended person. So, instead of having to print out documents, email or fax them, employees can receive the necessary information and documents right to their inbox. Productivity has gone up a great deal now that this several step process has been automated and it has also helped ensure things get where they need to be on time

Lyle Gottfried

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