Square 9 ECM Blog

While Enterprise Content Management (ECM) is applicable to a wide variety of fields and industries, there are some areas where these solutions have proven time and time again to be the organizational boost that businesses need. Departments like Accounts Payable, Accounts Receivable, Human Resources, and Contract Management, where large amounts of paperwork must cycle through… Read More

All businesses strive to deliver a positive customer experience. After all, loyal customers are the life-blood of most successful models, providing continued business, constructive feedback, and favorable brand awareness. Positive experiences create this kind of loyalty, showing a level of dedication from the provider that customers often feel is well worth returning. But what makes… Read More

Are You in Need of a Digital Transformation? Over the past few decades, more and more companies have undergone digitization efforts. According to Digital-Adoption.com, 91% of companies are engaged in digitization efforts of some kind, with 87% choosing to make it a priority. While digitization and overarching digital transformations come with a slew of benefits… Read More

K-12 school districts are tasked with collecting and managing countless student documents, including immunization records, enrollment applications, incident reports, and, more recently, COVID-19 contact tracing records. The daily influx of paper and digital files often presents an overwhelming challenge to school systems. Add on ensuring compliance with FERPA and HIPAA guidelines as well as local… Read More

Regardless of company size or industry, accounting is traditionally a paper-heavy department due to the constant influx of invoices, purchase orders, and packing slips. With an ever-growing demand for financial compliance and investor clarity, accounting transactions need to be tracked with stringent accuracy, transparency, and comprehensiveness. Paper documents have often provided employees with the ability… Read More

In the past, business continuity planning may have been far from a priority in the minds of many business executives. However, the recent global pandemic, a significant increase in the threat level of U.S. hurricanes and wildfires, and long term climate implications have led many companies to realize the importance of planning for the unknown.… Read More

In the wake of the Covid-19 Pandemic, a survey designed and analyzed by Lawless Research found that the virus was a tremendously strong catalyst in furthering digital transformation. The survey showed because of Covid-19, an average of 2.7 broke digital transformation barriers per respondent, an increase in digital transformation budgets for 79% of respondents, and… Read More

While life is slowly regaining a sense of normalcy as Covid-19 related precautions begin to ease up across the United States, businesses are starting to implement new screening processes to help remain open and curb the virus’s spread. While these processes may fall within the CDC’s recommended guidelines for contact tracing and can help keep… Read More

How much thought have you put into your employee onboarding process? Is it reflective of who you are as a company and the value you place in your employee relationships? More importantly, is that information retained in a way that protects the organization from compliance concerns while ensuring the guaranteed privacy of your employees? Most… Read More

Over the recent months, closed facilities and home-based office workers have seriously impacted the need for digital printing services. In a recent survey completed by Quocirca, “59% of print industry executives state that the crisis has had a critical or significant impact on their business.” With this change, many dealers have seen a precipitous drop… Read More