Square 9 Live Class

About this course

Through a series of discussions, demonstrations, and activities you will learn how to deploy and support cloud and on premise versions of GlobalSearch and GlobalCapture. The course will reinforce and build upon the concepts presented in the elearning courses:

• GlobalSearch User
• GlobalSearch Manager
• Certified GlobalCapture Engineer
• The Solutions Delivery Network
• Certified Square 9 Package Solutions Provider
• Certified GlobalSearch Extensions User
• The GlobalSearch Cloud

To obtain your certification, you will construct and submit your own custom database and workflow(s).  Successful completion allows you to take on 1st level of support and complete GlobalSearch and GlobalCapture deployments.

Target Audience:

Reseller Technical Professionals installing and supporting GlobalSearch and GlobalCapture

Certification:

System Implementation Specialist 1 (SIS1)

Objective(s):

To develop the necessary skills required to effectively design and implement GlobalSearch and GlobalCapture.  By the end of this course you will be able to:

1. Deploy DirectConnect and CTS DirectConnect
2. Construct and implement a custom GlobalSearch solution
3. Construct and implement a custom GlobalCapture solution
4. Utilize tools to efficiently transport databases and workflows
5. Deploy pre-built GlobalSearch and GlobalCapture solutions

Duration:

Three Day Live Video Conference, 10 AM to 4 PM Eastern Time

Cost:

Contact your Regional Sales Manager for more details.

Prerequisites:

All attendees must have completed:

Reseller Technical Expert: Level 1 Education Roadmap:

1. GlobalSearch User
2. GlobalSearch Manager
3. Certified GlobalSearch Extensions User
4. The Solutions Delivery Network
5. Certified Square 9 Packaged Solutions Provider
6. Return to Work for Resellers

Reseller Technical Expert: Level 2 Education Roadmap:

1. Installing On Premise GlobalSearch
2. Installing On Premise GlobalCapture
3. Certified GlobalCapture Engineer
4. Capture QR for Business Essentials
5. Capture QR for GlobalSearch

Requirements:

Square 9 will provide a Windows 10 Oracle virtual machine (.VDI file). Attendees are required to have a laptop computer capable of supporting Oracle Virtual Box and this VM.

Recommended Host Resources: PC, MAC, Linux with 4 Cores, 12 GB RAM and 200 GB of free hard drive space.

Recommended Virtual Machine Resources: 2 Cores, 6 GB RAM and 100 GB of free hard drive

The user must have local administrative rights in order to install and configure the virtual machine software they will be required to download and install prior to coming to class. The class will run on virtual machines (VMs) on which the Square 9 products have been installed.

Topics Covered:

• GlobalSearch and GlobalCapture
  • Reviewing GlobalSearch and GlobalCapture best practices, strategies, etc.
  • Setting up and using extensions for scanning, searching and improving overall efficiency
• Square 9 in the Cloud
  • Deploying preconfigured GlobalSearch database and Capture workflows
  • Importing and exporting databases and workflows
  • Deploying DirectConnect and CTS DirectConnect for document uploads
• Support
  • Providing 1st level of support to your customer base
  • How to resolve common support issues
  • Gathering information to efficiently escalate your support issue to the Square 9 support team

 

Still need help? Contact us at education@square-9.com