Document Management Careers

Did We Mention We’re Hiring?

Square 9 Softworks has quickly become the new direction in document management for many organizations. As a result, we are looking for motivated and talented people to share in our tremendous growth.

Why You Should Join the Square 9 Team:

1We’re changing the world of business automation

With cutting edge solutions for Enterprise Content Management and Business Process Automation solutions, we have the attention of industry experts everywhere. If you’re looking to develop your skills while creating solutions you can be proud of, Square 9 is the place for you.

2 Square 9 is the land of opportunity

With triple digit growth in each of the last five years, Square 9 offers unlimited potential. We actively look to promote from within as we develop talent organically. If you’re looking to create a career path for yourself, check out what we have to offer below.

3 We love what we do

Square 9 Softworks is a team of professionals who are passionate about our industry and our company. This enthusiasm is shared by our customers as well with a vibrant user community and a dedicated Reseller channel. If it’s been a while since you were excited about going to work, then consider a move to Square 9.

Are you considering a career change?

Currently we are interviewing for openings in the following positions (click to expand):

Implementation Specialist I

Square 9 Softworks
New Haven, CT 06510

Square 9 Softworks (www.square-9.com) is the manufacturer of GlobalSearch, GlobalCapture, GlobalAction and GlobalForms, award winning Enterprise Content Management (ECM) and Business Process Management (BPM) software solutions that help businesses manage their important paper and electronic document processes. Square 9 is looking to hire an Implementation Specialist I to augment the growth of our Professional Services team. The Implementation Specialist I position is an entry level position for technically minded individuals that enjoy software delivery, database platforms and business process improvement. As an Implementation Specialist I, you will be tasked by a Project Manager to deliver on key project milestones for end user customers implementing our Enterprise Content Management software solution. Primary responsibilities include:

  • Participation in discovery sessions led by the Project Manager to verify customer needs
  • Installation of the software on a Microsoft Windows IIS enabled server environment
  • Interfacing the solution database with Microsoft SQL Server 2012+
  • Customization of the software per the scope of work using built-in GUI’s
  • Configuration of document capture processes that interface with desktop scanners, multi-function printers and POP/IMAP email servers including Exchange
  • Collaboration with project stakeholders and the provision of regular project updates using ActiveCollab project management solution
  • Assistance with documentation on the as built system specifications
  • Shadowing of Senior Implementation Specialists to develop competencies throughout the product portfolio and with ancillary technologies

The position is based out of and candidates are expected to work from our New Haven, CT office. Occasional regional, national and international travel is possible. Typically maximum travel required is 25-50%.

Ideal Personal Qualities:

  • Self-starter with high initiative
  • Technically literate with the ability to quickly learn new software solutions and relate their usage and benefit to clients
  • Outgoing personality and the ability to build and expand relationships with customer contacts
  • Confidence when presenting publicly
  • Highly organized
  • Excellent written and verbal communication skills
  • Business maturity with a “Can-do” attitude
  • Basic understanding of common horizontal business applications including Accounts Payable, Accounts Receivable and Human Resources

Ideal Technical Qualities:

  • Bachelors Degree in IT, Information Systems, Computer Science or other related technical field
  • Working knowledge of Windows Server infrastructure and Windows networking
  • Working knowledge of Windows platform infrastructure (Web Services, ASP.Net, IIS, Message Queuing, Active Directory, Windows Workflow Foundation, Windows Presentation Foundation)
  • Knowledge of Windows desktop environments and basic troubleshooting including network connectivity and domain authentication
  • Familiarity with databases, specifically Microsoft SQL Server
  • SQL scripting experience is a plus
  • Experience with the Microsoft Office Suite and Sharepoint Ecosystem
  • Experience with Google Docs platform
  • Experience with Enterprise Content Management (ECM) or Enterprise Document Management (EDM) solutions
  • Experience with ActiveCollab project management solution

Quality Assurance Analyst

Square 9 Softworks
New Haven, CT 06510

The Role

Square 9 develops next generation document and content management solutions. As a QA analyst, you will be diligently focused on finding and reporting on software defects before they hit a production release. Development is agile, and creativity and attention to detail are critical. We have an energetic and inspired team and have an immediate need to add like-minded people to our group.

The core server platform is Microsoft .Net based and primarily written in C# using RESTful and SOAP based web services. Front end software includes traditional .Net client/server technology as well as ASP.Net, Javascript, and HTML5. We are always of on front side of new technologies and actively seek to deploy them in our solutions.

Ideal Qualities of the Applicant

  • Critical Tolerance – Job requires accepting criticism and dealing calmly and effectively within a collaborative process
  • Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
  • Initiative – Job requires a willingness to take on responsibilities and challenges
  • Achievement/Effort – Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks
  • Dependability – Job requires being reliable, responsible, and dependable, and fulfilling obligations
  • Attention to Detail – Job requires being careful about detail and thorough in completing work tasks

Professionalism

  • Excellent written and verbal skills
  • Experience interfacing with professional level buyers
  • Business maturity with a “Can-do” attitude
  • Self-starter with high initiative

Primary Responsibilities

  • Manual testing of various web based and client/server front ends
  • Test automation scripting using TestComplete
  • Report on logged defects and communicate with developers on issues and resolutions

Key Requirements

  • Significant experience with Windows Server infrastructure
  • Excellent verbal and written communication skills. Communicating in clear, grammatically correct conversational English is a required skill
  • Knowledge of Web Services, WCF, WPF, and WWF, jQuery, AJAX, ASP.Net
  • Expert database (SQL) skills, specifically SQL Server
  • Knowledge of Windows platform infrastructure (ASP.Net, IIS, Message Queuing, Authentication)

Regional Sales Director – Northwest US & Canada

Square 9 Softworks
New Haven, CT 06510

Key Objectives

  • Achieve quarterly and annual revenue targets; leverage revenue within existing and future customers and drive further adoption of company products.
  • Establish and Manage strategic long term partner relationships to identify and penetrate accounts that ultimately drive license revenue.
  • Develop and implement individual partner business plans that include targeted revenue objectives, lead generation events, pipeline management expectations and training and services implementation goals.

Ideal Personal Attributes

  • Highly motivated self starter who requires minimal supervision
  • Detail oriented with the ability to multi-task
  • Excellent communication and presentation skills
  • Strong professionalism at all times
  • Commitment to excellence with a strong work ethic
  • Adaptable – Willingness to adopt new ideas & processes

Primary Responsibilities

  • Develop and maintain strong relationships within the Square 9 reseller community that are based on trust, and a shared interest in success
  • Conduct sales calls, meetings, and product launches within the channel
  • Develop and maintain a high level of product knowledge, its commercial application and potential uses
  • Represent the company at business related functions such as trade shows, client presentations, Partner events and other sales related venues
  • Manage and report up all pipeline activity through the proactive use of SalesForce.com and regular interaction with your manager
  • Interface with the internal organization (sales, development, marketing, and product management) to ensure effective partner support in the sales cycle and success of partner relationships
  • Expand core product knowledge to include third party solution solution extenders
  • Stay abreast of competitive product information to assist in the positive approach of our sales & development efforts
  • Develop an ongoing understanding of the competition; Onbase, ImageNow, LaserFiche, Prism, etc.
  • Actively mentor and provide positive input to new or less experienced team members
  • Actively communicate market intelligence back to Square 9 senior management
  • Stay abreast of industry trends and technology factors impacting our customers
  • Assist with business development activities and new market opportunities outside of your assigned region

Software Engineer

Square 9 Softworks
New Haven, CT 06510

The Role

As a Software Engineer at Square 9, you will develop next generation document and content management solutions. Development is agile, and creativity and attention to detail are critical. We have an energetic and inspired team and have an immediate need to add like-minded people to our group.

The core server platform is Microsoft .Net based and primarily written in C# using RESTful and SOAP based web services. Front end software includes traditional .Net client/server technology as well as ASP.Net, Javascript, and HTML5. We are always of on front side of new technologies and actively seek to deploy them in our solutions.

Ideal Qualities of the Applicant

  • Proven consultative solution development skills with ability to incorporate; software, professional services and hardware requirements
  • Ability to build and expand relationships with customer contacts
  • Adept in public speaking, presentations and seminars
  • Technically literate, with an aptitude to understand, present and position our solutions to both customers and resellers
  • Highly organized with ability to manage multiple projects

Professionalism

  • Excellent written and verbal skills
  • Experience interfacing with professional level buyers
  • Business maturity with a “Can-do” attitude
  • Self-starter with high initiative

Primary Responsibilities

  • Developing both client/server and next generation web based document access solutions
  • Maintenance of existing code base, resolving defects as reported
  • R&D of next generation solutions to meet and exceed customer expectations

Key Requirements

  • Significant experience with Windows Server infrastructure
  • Experience developing commercial software solutions
  • Excellent verbal and written communication skills. Communicating in clear, grammatically correct conversational English is a required skill
  • Expert .Net programming capabilities (C# preferred, VB.Net)
  • Knowledge of Web Services, WCF, WPF, and WWF, jQuery, AJAX, ASP.Net
  • Knowledge of mobile development platforms (Android, IOS)
  • Expert database (SQL) skills, specifically SQL Server
  • Knowledge of Windows platform infrastructure (ASP.Net, IIS, Message Queuing, Authentication)

 

Software Support Engineer

Square 9 Softworks
New Haven, CT 06510

The Role

As a Support Engineer at Square 9, you will provide Level 2 and 3 support for customers and re-sellers deploying next generation document and content management solutions. Development is agile, and creativity and attention to detail are critical. We have an energetic and inspired team and have an immediate need to add like-minded people to our group.

The core server platform is Microsoft .Net based and primarily written in C# using RESTful and SOAP based web services. Front end software includes traditional .Net client/server technology as well as ASP.Net, Javascript, and HTML5. We are always of on front side of new technologies and actively seek to deploy them in our solutions.

Ideal Qualities of the Applicant

  • Proven consultative solution development skills with ability to incorporate; software, professional services and hardware requirements
  • Ability to build and expand relationships with customer contacts
  • Adept in public speaking, presentations and seminars
  • Technically literate, with an aptitude to understand, present and position our solutions to both customers and resellers
  • Highly organized with ability to manage multiple projects

Professionalism

  • Excellent written and verbal skills
  • Experience interfacing with professional level buyers
  • Business maturity with a “Can-do” attitude
  • Self-starter with high initiative

Responsibilities

  • Support of an ever expanding customer base on deployment and usage related issues for our products
  • Liaising with development and quality assurance on open issues and resolutions
  • Authoring KB articles on common service issues

Requirements

  • Experience in a customer facing, technical support or training role
  • Excellent verbal and written communication skills. Communicating in clear, grammatically correct conversational English is a required skill
  • Expert database (SQL) skills, specifically SQL Server
  • Knowledge of Windows platform infrastructure (ASP.Net, IIS, Message Queuing, Authentication)

Technical Sales Engineer

Square 9 Softworks
New Haven, CT 06510

The Role

Square 9 Softworks seeks a self-directed, motivated and multitalented technical professional with a record of exceeding expectations in the area of solutions development. The ideal candidate has a consultative approach with the ability to design solution based sales projects and develop key customer relationships.

This person is focused, responsible, accountable, has strong execution skills and experience working with a direct sales force. Selected Candidate would report directly to the Vice President of Sales with a dotted line to the Manager of Professional Services.

Ideal Qualities of the Applicant

  • Proven consultative solution development skills with ability to incorporate; software, professional services and hardware requirements
  • Ability to build and expand relationships with customer contacts
  • Adept in public speaking, presentations and seminars
  • Technically literate, with an aptitude to understand, present and position our solutions to both customers and resellers
  • Highly organized with ability to manage multiple projects

Professionalism

  • Excellent written and verbal skills
  • Experience interfacing with professional level buyers
  • Business maturity with a “Can-do” attitude
  • Self-starter with high initiative

Primary Responsibilities

  • Assist the Sales team in solution development and project design
  • Develop and deliver highly effective web demonstrations for all elements of the Square 9 product offering
  • Deliver solution design plans to the sales team for proposal generation
  • Consult with Manager of Professional Services on solution design for estimating ProServ requirements
  • Represent the company at business related functions such as trade shows, client presentations, reseller events and other sales related venues
  • Develop and maintain a high level of product knowledge, its commercial application and potential

Key Requirements

  • Ability to work with both the customer’s technical and executive management
  • Self-starter who requires minimal supervision
  • Problem solving, communication skills (both written and verbal) and a focus on results
  • Bachelors Degree (preferred) or 4+ years of success in developing and delivering enterprise software solution

 

Click to apply today!