Leading the industry with top ratings from software buyers on Capterra, these awards were earned for workflow automation performance, implementation success, and customer satisfaction.
Document Management Software Awards
Recognized by Customers for Innovation, Ease of Use, Support, and ROI
Service, innovation, and fast, effective ROI are more than just words to us; they’re tenets that guide how we do business. As an intelligent document processing leader backed by numerous document management software awards, Square 9’s recognition comes from real customer feedback. See why our solutions deliver real results, quickly and disruption-free.
- Rated 4.8/5 Across Hundreds of Verified Reviews
- Recognized as a Top Performer from 2024-2026
- Trusted by Thousands of Users Across North America
- Leading The Industry in Fact and Effective ROI

An Intelligent Document Processing Leader
Industry Leader | High Performer | Capterra Shortlist
Recognized for Business Impact
“[Time to value] was almost immediate. Once the program was set up and running, our employees quickly switched from sending emails back and forth to directly looking up the invoices on SharePoint.”
– Derek Gaudet, Accounting Administrator at Northumberland Ferries

Easiest to Do Business With | Best Support | Best Usability
Recognized for Ease of Use and Support
With award-winning support and ease of use recognized across the industry on G2, we believe in helping teams adopt automation quickly with minimal disruption.
“Square 9 support is the best. I have never had to wait more than two hours for assistance. When I do get help, it is always courteous and respectful, even if I should have been able to figure it out on my own.”
– Anonymous Administrative Assistant in Finance

Buyers Choice
Trusted by Customers Year After Year
Consistent recognition driven by verified reviews on TrustRadius and long-term customer success.
“We chose to leave [competitor] and go with Square 9 Softworks because 1) [competitor] was inconsistent and buggy, and 2) Square 9 Softworks was streamlined and had a lot of helpful features.”
– Anonymous Manager

A Consistent Record of Recognition and Success
With years of recognition from satisfied customers, we continually hold ourselves to the highest standard of excellence.
Square 9 Earns 2025 Buyer’s Choice Award From TrustRadius
Square 9 Softworks Achieves 9.8 out of 10 Rating on TrustRadius
Square 9 Continues to Score High in G2’s Quarterly Rankings
Square 9 Shines in TrustRadius’ Top-Rated Awards Earning Recognition Across 8 Categories
Square 9 Secures 25 Badges and 5 Top Rankings in G2’s Spring Reports
Square 9 Enters Valentine’s Day with ‘Most Loved’ Award from TrustRadius
Square 9 Softworks Awarded 40 Badges and Three #1 Spots in G2’s Winter 2024 Report
Excellence Exemplified: Square 9 Ends 2023 with 16 Major Customer-Backed Awards
Square 9 Softworks Recognized as a Momentum Leader in the G2 Summer Reports
ECM Leader, Square 9 Softworks, Recognized with Numerous G2 Awards Including Best Support
A Trusted Suite of Powerful Products
A comprehensive platform offering all the tools needed to take control of your information.
Experience Award-Winning Automation Firsthand
See why organizations continue to recognize Square 9 for usability, support, and measurable business impact.
