“Working Together. Winning Together,” that’s the Heritage Cooperative moto. But with an outdated document management system, the agricultural retailer wasn’t winning at all. Serving over 3,500 farmer members and 4,000 customers, Heritage was facing difficulties locating important document data across their 30 locations.
With 12,000 records digitally stored, OTA now saves over 260 hours annually on paper management tasks with GlobalSearch. Square 9’s Image XChange has also enabled staff to coordinate review processes of purchase data before writing a check for payment. Image XChange enables OTA to get more done faster by automatically populating key index fields when scanning documents into GlobalSearch.
By implementing document management software, Vantage has cut paper by 90%, significantly increasing staff productivity levels as documents are now processed twice as fast.
Square 9 Softworks
127 Church Street
New Haven, CT 06510
Remittance Address:
PO Box 15
Rocky Hill, CT 06067
